All Systems Operational

App/Intranet/Email Operational
Core API (Americas) [SLA] Operational
Media API (Americas) [SLA] Operational
Web App (Americas) [SLA] Operational
Email API (Americas) Operational
Core API (Europe) [SLA] Operational
Media API (Europe) [SLA] Operational
Web App (Europe) [SLA] Operational
Email API (Europe) Operational
Core API (Asia/Pacific) [SLA] Operational
Media API (Asia/Pacific) [SLA] Operational
Web App (Asia/Pacific) [SLA] Operational
Email API (Asia/Pacific) Operational
Staffbase Email Tracking Service Operational
Common Features Operational
Native App - iOS Operational
Native App - Android Operational
Test Application / Stage Environment Operational
Employee Email (Classic) Operational
Web Application (US) [SLA] Operational
Create Service (US) [SLA] Operational
Client Integrations (US) [SLA] Operational
Web Application (Germany) [SLA] Operational
Create Service (Germany) [SLA] Operational
Staffbase Support Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Uptime Core API (Americas) - App, Intranet & Staffbase Email
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Response Time Core API (Americas) - App, Intranet & Staffbase Email ?
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Uptime Core API (Europe) - App, Intranet & Staffbase Email
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Response Time Core API (Europe) - App, Intranet & Staffbase Email ?
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Uptime Core API (Asia/Pacific) - App, Intranet & Staffbase Email
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Response Time Core API (Asia/Pacific) - App, Intranet & Staffbase Email
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Sep 18, 2026

No incidents reported today.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

Completed - The scheduled maintenance has been completed.
Sep 6, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 6, 17:00 CEST
Scheduled - On the 6th of September 2026, we will be migrating our status page status.staffbase.com (currently Atlassian) to a new provider (Incident.io).

What this means for you: Your existing subscription will be transferred automatically — no action needed.

Important: SMS and Slack notification integrations will not be supported on the new platform. If you currently use either of those notification paths, please switch to an email subscription before the 6th of September 2026 to avoid missing future updates.

If you'd prefer not to be transferred, you're welcome to unsubscribe at any time before the migration.

If you have any questions, feel free to get in touch. We're happy to help!

Aug 13, 15:56 CEST

Sep 5, 2026

No incidents reported.

Sep 4, 2026

Resolved - The issue is resolved. We apologize for the inconvenience this has caused. Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!
Sep 4, 17:07 CEST
Identified - Some customers might experience delayed delivery of emails sent from Staffbase (Email Modern and notification emails). Our investigation confirmed the emails were sent successfully from our side; the delay is caused by the recipient's mail provider, Microsoft 365/Outlook, temporarily deferring incoming messages during a period of high load on their end. No action is needed. Delayed emails should arrive as the receiving mail server works through its queue.

Due to this issue, some customers with Microsoft 365/Outlook might not be able to receive answers to our Support Tickets right now, so feel free to use our ticket portal via support.staffbase.com.

Thank you for your patience while this is being addressed.

If you have any questions regarding this topic, please reach out to our support team at support@staffbase.com.

Sep 4, 13:47 CEST