[App/Intranet/Email] [Global] - error loading contents

Incident Report for Staffbase

Resolved

The issue is resolved. We apologize for the inconvenience this has caused.

Please get in touch with us at support@staffbase.com in case you're still having any problems. We’re happy to help!

Posted Jul 15, 2026 - 10:08 CEST

Update

We are continuing to monitor for any further issues.

Posted Jul 15, 2026 - 09:37 CEST

Monitoring

Update: We have deployed a fix for the issue. Functionality has been restored, and we are now monitoring all environments to confirm.

We will post a final update once monitoring confirms full stability.

Posted Jul 14, 2026 - 16:54 CEST

Investigating

Some users may encounter an issue where forms, pages, or other content fail to load and instead display the error message "error.unknown.title".

Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.

We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.

Posted Jul 14, 2026 - 16:10 CEST

This incident affected: App/Intranet/Email (Web App (Americas) [SLA], Web App (Europe) [SLA], Web App (Asia/Pacific) [SLA], Test Application / Stage Environment).