This incident has been resolved. We are sorry for the trouble this has caused.
Please contact us at support@staffbase.com should you experience any further issues. We’re happy to help!
Posted Feb 12, 2026 - 17:42 CET
Monitoring
We have implemented changes to resolve the issue and see performance going back to normal. We will continue to monitor the systems until we are sure the issue is fully resolved.
Posted Feb 12, 2026 - 11:37 CET
Investigating
Customers may be experiencing slower performance and longer loading times on our german system.
Our teams are investigating and will work to resolve this as fast as we can. We will share more information soon.
You can see on which system your application is hosted by going to the Studio > Settings > API Access and checking the tag next to the title.
We apologize for the inconvenience. If you have any questions regarding this topic, please reach out to our support at support@staffbase.com.
Posted Feb 12, 2026 - 11:10 CET
This incident affected: App, Intranet & Staffbase Email (Core API (Europe) [SLA]).